Refund Policy

Use this page to understand which new items may be returned or exchanged and how an approved resolution proceeds.

Requests after delivery

Returns are available for defective and non-defective new products, and exchange requests are welcome, if the request is made within 30 calendar days after delivery. For preference, a changed decision, or an incorrect selection, the non-defective item must remain new, unused, and in original condition. Faults, damage, wrong deliveries, missing components, and material description mismatches may be reported without limiting applicable statutory rights.

Contact and review first

Write to kundankumar0a0a@gmail.com with the order number, checkout email, reason, and preferred outcome. Supply photographs or video where an item or delivery problem is involved. Do not send the parcel before approval. We then confirm the correct return address and mailing directions; our mailing address is not automatically where returns are received.

Enclosed prepaid label

The return method is mail. A free prepaid return label comes in the package and should be used for an eligible approved request with the confirmed instructions. This removes the related label fee and return-postage cost for the customer. Contact support if the label was absent or misplaced. We do not impose a restocking fee.

Exchange stock and refund processing

A replacement or exchange is subject to review and inventory. When a refund is approved, our store processes and initiates it back to the original payment method within 10 days. The bank, issuer, or processor may add time before the credit appears.